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CritiCall® Public Safety Dispatcher/Calltaker Pre-Employment Skills Test
The CritiCall pre-employment test measures the underlying skills and abilities a person needs prior to any training they might receive once hired.
The CritiCall pre-employment test includes the following modules:
- Decision Making
- Data Entry
- Call Summarization
- Cross Referencing
- Memory Recall
- Memory Recall – Numeric
- Prioritization
- Map Reading
- Reading Comprehension
Test takers must possess some very basic computer related skills to be able to properly complete the CritiCall test.
Qualified applicants should be able to:
- Accurately move a mouse pointer or cursor to specific locations on the computer screen
- Press down and release a left-mouse button once each time required
View the CritiCall schedule and sign up for testing.
Click here for a printable map to The Academy in San Jose.
When & Where
3095 Yerba Buena Rd.
San Jose,
95135
Thursday, March 31, 2011 from 2:00 PM to 4:00 PM (PT)
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Hosted By
The Academy (CritiCall Tests)
PLEASE DO NOT use our mailing address to get driving directions. Instead click here for driving directions or go to http://theacademy.ca.gov/docs/map_directions_large.pdf for a printable map.
The mission of The Academy is to meet the educational and training
needs of public safety students within the areas represented by the
participating community college districts. Courses offered must meet a
regional need of either small or large public safety agencies. Courses
will also be carefully articulated with lower division academic
programs and upper division transfer degree programs. Liaison will be
maintained with the Region Six "Public Safety Training Committee" which
is charged with the development of regional facilities and technology
for skill development.
